We have seen the Communication Process in the earlier post. Now, let us take a look at the different types of communication.
Based on the channels used for communication, communication can be divided into -
1. Verbal Communication
We can further subdivide it into oral communication and written communication. The important aspects of oral communication are - speed, pitch, tone, voice modulation, articulation, diction, clarity etc. In case of written communication, the important aspects are - grammar, structure, brevity, conciseness, clarity, choice of words etc.
2. Non-verbal Communication
Non-verbal communication or body language is also important for communication - such as, movement of hands, eye-contact, postures, facial expressions. More details on the specifics of body language can be read on my blog http://bodytalking.blogspot.com/
Based on Style and Purpose, Communication can be divided into -
1. Formal Communication
Most often used in the case of official, business or corporate scenarios, formal communication has structure, semantics and other rules to be obeyed - such as the timing, venue, agenda, duration etc.
2. Informal Communication
Used in informal settings between family, friends, loved ones etc. Informal communication does not have specific do's and dont's with respect to the communication.